Have you checked out the latest TikTok videos yet? There is a trend going on about this new artificial intelligence tool called ChatGPT, and it’s drawing a lot of attention from everyone. Content creators such as bloggers and vloggers are talking about everything it can do. Some internet users think it may even replace Google Assistant.
Are you interested? Read on and learn more about this AI-powered virtual assistant.
What is the AI Tool ChatGPT?
ChatGPT is the product of the AI research company OpenAI. It’s a big language model and a variant of Generative Pretrained Transformer 3 or GPT-3. This AI assistant is designed to generate human-like responses to text in various formats.
It is most suitable for conversational language as it can respond to follow-up questions, reject inappropriate requests, and admit mistakes.
This virtual assistant does not have voice command or does it use speech recognition technology. It’s not among the voice assistants you can use with voice input. You first have to convert voice commands into text using voice recognition technology.
Natural Language Processing Tasks You Can Use ChatGPT for
We have come to the more exciting part. What are the uses of AI-powered virtual assistant ChatGPT?
Let’s see what natural language processing tasks you can use this AI-powered app for.
Content creation
Content creation is one of the top things you can use ChatGPT for. It’s a virtual assistant that acts as a writing assistant because it can generate human-like text necessary to help writers. Use ChatGPT to brainstorm topics and ideas and generate an outline for your article.
This virtual personal assistant uses machine learning to help you begin your article if you’re struggling to find the words or the introduction.
Use this personal assistant app to generate personalized content such as greetings, invitations, and text messages. It’s training on a large amount of diverse data enables the app to create text for specific markets or audiences.
ChatGPT is suitable for creating social media posts, personalized customer interactions, email marketing campaigns, and other complex tasks.
Machine translation
Do you want to write an article in a different language? Forget the fuzz and use ChatGPT as your translation app. This AI virtual assistant uses artificial intelligence algorithms to translate text from one language to another.
With it, you can produce accurate, natural-sounding text that other people can understand with ease.
The advantages of ChatGPT over other more advanced virtual assistants are the machine translation approaches it uses.
Statistical machine translation refers to using large amounts of data to identify language patterns and generate text based on those patterns.
Rule-based machine translation uses dictionaries and rules to produce translations based on the grammar and vocabulary of both the target and source languages.
Neural machine translation is the most advanced approach, which analyzes the structure of sentences to generate more natural-sounding text than the other results.
Text summarization
There is no better AI assistant to help you summarize text with confidence.
Text summarization lets you generate a concise version of a text without omitting the main idea. With this AI-powered virtual assistant, you can skip wasting time and effort reading long texts and summarizing them.
This AI assistant uses two approaches in summarizing text–extraction-based and abstraction-based.
The extraction-based approach selects the significant phrases in a text, while the abstraction-based method paraphrases the original text.
Potential Applications of ChatGPT as a Virtual Assistant
Though ChatGPT is an AI assistant that does not use voice commands, it is useful for different applications, such as the following:
In customer service and support
A company can use ChatGPT to answer customer queries, concerns, and FAQs. The answers are instantaneous, allowing the user to send a quick response with a few buttons. This AI-enabled app can help increase customer engagement and satisfaction by providing virtual assistance and answering questions.
As a conversational companion
Alt text: A screenshot of the conversation with ChatGPT
One of the best features of this AI assistant is its ability to engage in a conversational format. If you want to type in a statement about how you are feeling, ChatGPT will respond and ask you about what is causing your sadness.
You can see in the image above that this digital assistant can help you with your emotional health by being a conversational companion.
It can enable users to converse with a virtual personal assistant.
Perform specific tasks
Use ChatGPT to perform administrative tasks by customizing the app. You can also use it for company websites or any particular domain.
Potential Limitations of ChatGPT as a Virtual Assistant
As with other virtual assistants, AI assistants, virtual personal assistants, and AI apps, ChatGPT also has its potential limitations.
No visual and audio information processing
This virtual assistant cannot process voice commands and voice interaction. Its natural language processing advances are limited to text input. It means you need to use a different voice and text command app to convert audio and visual elements into text.
It may be inconvenient for some users as it uses time and resources in finding an AI-powered app designed for audio and video content.
Limited Knowledge
Always remember that ChatGPT is not a human being. It’s a language model trained on a diverse range of topics. However, it has a limited knowledge of subjects that it has yet to be trained for.
As an AI-enabled app, it has no emotions, empathy, or understanding. Though you can converse with it, remember that it cannot give more than what it’s trained for.
ChatGPT’s knowledge base ended in 2021. Therefore, any event or information after that period is yet to be instilled into the digital app.
May become overwhelmed
Natural language understanding can only do so much. Perhaps, it’s a glitch on the app that causes it to become overwhelmed at times.
After typing your query, it will return different error prompts. You can either give it time to process or refresh the page. If these don’t work, you may need to reset the thread or open a new tab.
It may use inappropriate language or be unsuitable in legal contexts
Since this famous virtual assistant is designed to perform tasks in a conversational way, it may be challenging to use it in structured and formal settings. For example, you may have to check and edit it for accuracy in business and legal contexts.
No real-time information
Alt text: A screenshot of a question and ChatGPT’s answer.
Unlike Google Assistant, which has real-time information and current events, ChatGPT cannot provide information on current events and real-time alerts.
For example, if you want to know parking and traffic alerts, you have to use Apple’s Siri or Google Assistant.
Ethical concerns
Just like other virtual assistants and AI assistants, there are ethical concerns to consider when using ChatGPT.
Privacy
This AI virtual assistant collects user input to generate responses, which include sensitive personal information, data, and details. Users should be careful and ensure how these data are stored and used.
Fairness
As ChatGPT is a language-trained, AI-powered virtual app, it could have biases and stereotypes in the information that it provides users. There may be instances when you type in a search, and the results come with biases. So, ensure to read and countercheck the AI’s answers.
Job loss
When companies replace human workers with AI apps, it may lead to some people losing their jobs. CEOs should be careful with this because artificial intelligence can never replace human workers and their ability to reason out and understand.
ChatGPT vs. Google Assistant
Though both ChatGPT and Google Assistant are chatbots, they also have differences. Here are the main differences between the two apps.
Developer
ChatGPT is developed by OpenAI, while Google Assistant is by Google.
Language model
ChatGPT uses GPT-3, while Google uses BERT or Bidirectional Encoder Representations from Transformers.
Platform
ChatGPT can is suitable on Windows phones, desktop and laptop computers, Android and iOS operating systems, and other major Apple platforms.
ChatGPT vs. Apple’s Siri
Apple’s Siri is another famous virtual assistant. Let us compare the two AI assistants and see which one fares better.
Developer
ChatGPT is developed by OpenAI, while Siri is developed by Apple.
Language model
ChatGPT uses GPT-3, while Apple’s Siri uses the LTSM language model.
Purpose
ChatGPT’s purpose is for general use, while Apple’s Siri is for Apple products and services.
Platform
ChatGPT can be used on desktop and laptop computers, while Apple’s AI assistant is exclusively for Apple platforms and iOS.
Integrations
While Siri integrates into the Apple ecosystem, ChatGPT is a standalone bot that has no integration with other apps.
This means that Siri is equipped with voice recognition technology, allowing it to be a voice-powered virtual assistant.
Is ChatGPT Like other Virtual Assistants with Speech Recognition?
Most virtual assistants have speech recognition technology. Unfortunately, ChatGPT does not have voice interaction or voice-activated device control. If you want to use this AI-powered virtual assistant, you need to use a separate text and speech recognition app.
Conclusion: How Useful is ChatGPT as a Virtual Assistant App?
ChatGPT is a helpful tool for many administrative tasks. Let us do a roundup of its strengths and weakness to see if it is an excellent virtual assistant app.
It has a powerful natural language processing capability. Users can engage in a conversation with this virtual assistant with ease. However, it lacks speech recognition and voice queries to make it helpful for individuals having vision issues.
ChatGPT is a language-trained model, but it does not have real-time information like Google Assistant. When it comes to current events and real-time alerts, you will need to use Siri, Bing search engine, or Google search.
This AI virtual assistant can give you outlines, summaries, and content ideas and create to-do lists like other assistants. It can perform administrative tasks typically performed by an AI assistant.
All in all, it is a great tool. However, it cannot replace Google Assistant in the near future due to its lacking features. For now, it is a great virtual assistant that can help lessen work in research and content creation.
FAQs
Here are some FAQs for your reference.
What skills do I need to use the virtual assistant ChatGPT?
There are no special skills needed to use ChatGPT. As long as you know how to type and conduct an online search, you’re good to go. Make sure you have an internet connection to access the website.
Is using ChatGPT addicting?
Well, that depends on what you’re using the artificial intelligence for. But for those who have tried it and found its advantage, they like to continue using the app. Addicting is relative. However, if you want to know if it can make you dependent on it, that depends on you.
