Communication is key for any business, no matter the size or industry. Whether you need to connect with your customers, partners, or employees, you need a reliable and professional phone system that suits your needs and budget.
There are many types of business phone systems to choose from. One option, a virtual phone system, has simplified managing calls for many businesses.
800.com is a business phone number service that offers toll-free phone numbers, vanity phone numbers, and a free virtual phone system with any plan.
Toll-free numbers are numbers that start with either an 800, 888, 877, 866, 855, 844, or 833 prefix and provide free calls from to incoming callers in the United States, Canada, or the Caribbean.
Advanced call routing Not just standard call forwarding, but simultaneous and sequential call routing as well Dynamic number insertion Auto-SMS and scheduled messaging We’ll look at these features and the benefits they can bring to your business next.
Features and Benefits of 800.com Vanity Phone Numbers Make your business more memorable and visible with a vanity phone number that spells out your brand name or relevant keyword.
Wide Selection of Toll-Free Numbers Browse and search for a good phone number service through a variety of toll-free numbers to find the perfect one for your business. You can choose from the following prefixes: 800, 888, 877, 866, 855, 844, or 833.
Call Forwarding and Routing Never miss a call, and make sure that the right person or department handles your calls choose from three types of call forwarding : standard, simultaneous, and sequential.
Standard : Forward your calls to one device or number at a time.Simultaneous : Ring multiple devices or numbers, and the first to answer gets the call.Sequential: Ring devices or numbers in a specific order, and the call goes to the next one if the previous one is busy or unanswered. Call Tracking and Call Analytics Spot trends and opportunities with this phone number service by analyzing call data based on factors such as geography, call duration, and keyword spotting. Track the effectiveness of your marketing campaigns by using unique tracking numbers on different campaigns and analyzing call data.
Call Recording and Call Transcription Record incoming calls for quality assurance, training purposes, or legal compliance. Automatically transcribe recorded calls for easy reference, search, and analysis.
Business Texting Schedule the messaging for your SMS campaigns and send automatic replies from the 800.com web interface. Automating your business texting through a phone number service can free up time, increase engagement and response rates, and boost customer loyalty and retention.
Dynamic Number Insertion Answer unique phone numbers on your website or in your advertising campaigns to track and analyze call conversions.
API Access Access the 800.com API to integrate your phone system with your applications or platforms. Use the API to customize your phone systems functionality by adding new features and workflows that work with your existing tools.
Easy to Use Interface Manage your phone system from anywhere with an internet connection. Use the phone number service’s web interface from your phone, tablet, or laptop to configure and access any of the features above quickly and easily.
800.com Plans and Pricing 800.com offers three plans to suit different business needs and budgets. Each plan includes all the features we just listed and a 30-day money-back guarantee. Here are the details and benefits of each plan:
Pro Plan Yearly Cost : $127 /monthMonthly Cost : $149 /monthFeatures: Unlimited seats 5,000 minutes 5 toll-free numbers This plan suits businesses requiring unlimited user access, substantial monthly minutes, and a diversified toll-free number portfolio. Whether you’re managing a large team, conducting extensive outreach , or running multiple campaigns concurrently, this plan ensures your communication infrastructure scales effortlessly with this phone number service.
Unlimited Plan Yearly Cost : $49 /monthMonthly Cost : $59 /monthFeatures: Unlimited minutes 1 toll-free number The Unlimited Plan of this phone number service caters to businesses seeking flexibility and scalability without the constraints of minute limitations. It’s ideal for small to medium-sized businesses with study communication requirements.
Personal Plan Yearly Cost : $19 /monthMonthly Cost : $23 /monthFeatures: 1,000 minutes 1 toll-free number Smaller businesses or solo entrepreneurs looking for a cost-effective yet comprehensive communication solution will find that the Personal Plan fits the bill. With a focus on providing ample minutes and a toll-free number for enhanced accessibility, this plan is perfect for those taking their first steps into virtual communication.
Steps to Signing Up at 800.com Signing up for a plan at 800.com is easy and fast. You can get started in four simple steps.
Choose the right phrase or number for your vanity phone number If you’re interested in getting a vanity phone number, 800.com offers a variety of options to choose from. In this phone number service , you can choose a phrase that spells out your brand name, a relevant keyword, or even your name. When choosing a vanity phone number, it’s important to keep the following tips in mind:
Make sure the number is easy to remember and pronounce. Avoid using numbers that are like other businesses in your industry. Consider using a keyword that applies to your business and that potential customers are likely to search for. Use the 800.com vanity phone number form to find your number Once you have a list of memorable keywords, phrases, or numbers to try, enter them into the 800.com search form, and it will return a list of matches and close matches in any of the seven toll-free prefixes. If it’s not available, you can try a different phrase or number or choose a standard toll-free number.
Choose the plan that fits your business After you’ve selected your vanity or toll-free phone number, you can choose the best plan to put that number to use.
Pro: Best for businesses that need multiple phone numbers for marketing, call tracking, or other reasons.Unlimited: Best for businesses that get a lot of phone calls and need unlimited minutes.Personal: Best for solo entrepreneurs or smaller businesses just starting out Start using your virtual phone system Once you’ve chosen a plan in this phone number service , check out and start using your virtual phone system right away.
Route calls from your new number to your landline(s) or cell phone(s). Create extensions and voicemail boxes. Record personalized greetings. Start tracking your calls. Final Thoughts 800.com is a powerful and versatile virtual phone system that can help solo entrepreneurs or small to mid-size businesses improve their communication, customer service, and marketing efforts. It has three business phone plans to suit different business needs and budgets, and each comes with the same full-featured virtual phone system and a 30-day money-back guarantee.
What is a virtual phone system? A virtual phone system, also known as a cloud-based phone system, is a communication solution that allows businesses to manage their phone calls and other communication channels through the Internet. With a virtual phone system, you can make and receive calls with this phone number service from anywhere using your computer, smartphone, or other devices connected to the internet.
What is a vanity phone number? A vanity phone number is a customized phone number that spells out a word or phrase using alphanumeric characters. For example, 1-800-FLOWERS or 1-800-PET-MEDS. Vanity numbers are memorable and can help businesses create a strong brand identity and enhance their marketing efforts .
Can I use an existing phone number with 800.com? Yes, you can transfer your existing toll-free number to your 800.com account. To switch:
How soon can I use a number I get from 800.com? Vanity numbers take three to five days to activate. A random toll-free number takes one to two hours to activate. Once activated, you can start using your new phone number immediately within this phone number service.
What features come with each 800.com plan? Each 800.com comes with the following features: transcription
Can I have multiple numbers in my 800.com account? Yes, with any 800.com plan, you can add extra numbers to your account. Log in, purchase additional numbers as needed, and manage multiple phone numbers from a single account, making this phone number service a convenient solution for businesses with multiple locations or departments.
