Home > Blogs > Buy and Sell Online Businesses
If you’re considering buying or selling a website through Motion Invest , one of the most important things to understand is how the platform handles post-sale support. While many online marketplaces focus solely on the transaction, Motion Invest distinguishes itself with hands-on assistance during and after the deal is closed. Still, experiences vary, and recent user reviews have revealed both benefits and pain points.
This comprehensive guide combines insights from real customer experiences, expert breakdowns, and third-party review sites to give you a realistic look at what happens after the sale. Whether you’re a first-time buyer or a seasoned seller, understanding these key aspects of post-sale support can save you time, stress, and money—especially if you’re new to buying and selling websites.
Key Takeaways Motion Invest offers fully managed website transfers with strong technical support.Dedicated transition managers streamline communication between buyers and sellers. Escrow services protect both parties until the transaction is fully complete. Buyers receive light guidance on monetization and SEO after the sale. Third-party delays and thin content are common challenges but manageable with planning. Overview: Motion Invest’s Post-Sale Philosophy Motion Invest was built with simplicity and efficiency in mind. Unlike platforms like Flippa , Motion Invest focuses on the starter to mid-level websites with verified earnings and traffic. Their post-sale support is designed to make the transfer process stress-free for both parties, especially buyers who may not be tech-savvy.
The core goals of Motion Invest’s support system are:
Minimizing Technical Burdens From setting up hosting to integrating Google Analytics, Motion Invest’s team handles most of the heavy lifting. This is particularly reassuring for non-technical buyers who may feel overwhelmed by the backend work required after a purchase.
Ensuring Fast, Secure Transactions Using an integrated escrow model, Motion Invest safeguards both parties during the transaction, but buyers are still encouraged to perform their own due diligence before finalizing a deal. Funds are held securely until all assets are transferred and verified, significantly reducing the risk of scams or incomplete handovers.
Facilitating Communication Between Buyers and Sellers A transition manager acts as a go-between, streamlining communication and ensuring no critical detail slips through the cracks. This also minimizes misunderstandings or delays that often occur in peer-to-peer marketplace settings.
Offering Light Business Growth Guidance While not a full consulting service, Motion Invest does provide entry-level tips on monetization, SEO, and growth strategies post-sale. For new buyers, this helps build confidence and direction as they take ownership of their new digital property.
This hands-on approach has earned Motion Invest a positive reputation—though it does come with a few caveats.
Motion Invest
Submit your site to see what your site is worth. You can also take a look at the chart to the right, to see the average multiple and average length it takes us to sell a site based on the sale price.
Post-Sale Support for Sellers Motion Invest is designed with sellers in mind—particularly those who want to sell websites without the hassle of managing all the technical and communication steps themselves. The platform’s post-sale support system offers a seamless, low-stress experience, from listing to payout, allowing sellers to focus on what matters most: moving on to their next venture.
Hands-Off Transfers: Let the Experts Handle It One of the biggest advantages for sellers is Motion Invest’s fully managed transfer process. Once a deal is made, sellers simply provide the necessary login credentials (e.g., hosting, domain registrar, WordPress admin), and the Motion Invest team takes over from there.
Their technical specialists handle the following:
Migrating the website to the buyer’s hosting Updating DNS settings and email configurations Ensuring all monetization tools are transferred and functional This concierge-style service removes the burden of back-and-forth technical coordination, which can often be time-consuming or error-prone. According to one user review:
“I do not like or know anything involving transferring domains and websites. I have no idea how to do that and don’t feel like learning. Motion Invest has a website transfer team that was awesome. While I had to assist here and there, they stepped me through every step. My involvement was minimal and they made it super easy. This part of the transaction alone justified MI’s broker commission IMO.” Jon Dykstra , a Motion Invest seller
For busy entrepreneurs or those unfamiliar with domain transfers and website infrastructure, this ease of process can be a game-changer.
Strategic Flexibility: Adapting When the Market Shifts Motion Invest doesn’t just list your website and hope for the best—they take an active, strategic approach to help your listing perform and carefully vet potential buyers to ensure a smoother transaction. If a site doesn’t generate the expected interest, the team will suggest intelligent adjustments to the listing page to boost visibility.
For example:
A bundled package of multiple sites may be split into individual listings to attract more targeted buyers. Listing descriptions, pricing, or valuation strategies may be tweaked to match buyer behavior trends. Traffic or revenue dips may be reframed with contextual data to preserve value. This adaptability shows that Motion Invest is not just a passive marketplace but a partner in helping sellers succeed—even when the first strategy doesn’t work out.
Persistent Advocacy: Selling Doesn’t Stop with a Dip in Metrics Another key strength is Motion Invest’s commitment to supporting sellers even when their sites aren’t performing at their peak. Unlike some platforms that de-prioritize underperforming listings, Motion Invest continues to promote websites with falling traffic or revenue.
Instead of pressuring sellers to drastically reduce pricing, their team works collaboratively to keep each website listed appealing and competitive such as:
Suggesting modest adjustments to attract buyers Highlighting unique selling points of the site Repositioning the listing based on buyer behavior and market trends This patient, seller-first approach helps site owners feel supported and respected—even if the asset isn’t in ideal condition.
Timely Payouts: Fast and Reliable Compensation Sellers consistently report that Motion Invest processes payouts faster than many competitors . In most cases, funds are released within 7 days of sale completion, including confirmation of successful transfer and buyer approval. For some, the entire process—including transfer and payment—has been completed in as little as 10 days .
Of course, delays can occasionally happen, but they are usually tied to third-party issues like:
Domain registrar lags Hosting platform delays Buyer inaction or incomplete steps Even in these situations, Motion Invest keeps communication open and provides updates, giving sellers peace of mind that their payment is in progress and protected.
Post-Sale Support for Buyers For many first-time website buyers looking to buy a site, the period after purchase can feel overwhelming. Tasks like transferring domains, updating content, and configuring monetization settings often require technical know-how. That’s why Motion Invest has developed a buyer-friendly support system that not only protects your investment but also helps you hit the ground running.
Their post-sale process is designed to minimize friction, reduce confusion, and make onboarding smooth—even for those without web development experience, which is exactly what Spencer Haws, co-founder of Motion Invest, aimed to solve when building the platform.
Hands-On Migration Assistance: Technical Help When You Need It One of Motion Invest’s standout features for buyers is its comprehensive technical migration support. Once a purchase is complete, their in-house team assists with the nuts and bolts of transferring the website to your ownership.
Support services typically include:
Changing domain ownership and updating DNS records Installing or configuring WordPress if necessary Integrating Google Analytics to monitor traffic Updating affiliate links (up to 20 pages) to reflect your own accounts Addressing any broken plugins, hosting issues, or design quirks This level of support is beneficial for buyers without a technical background. Nate Shivar , a Motion Invest Buyer, praised the responsiveness and guidance he received:
“I’ve been really impressed every time by Motion Invest’s hands-on support team. During my transactions they assigned a dedicated transition manager who handled everything from initial setup to final handover.”
With clear, step-by-step assistance, buyers are not left to figure things out on their own—Motion Invest makes sure each transition is technically sound and fully functional.
Dedicated Transition Managers: Your Personal Point of Contact Each buyer is assigned a dedicated transition manager to act as a liaison between all parties involved in the transfer. This person helps:
Coordinate safe and secure credential sharing Track progress on the domain, content, and analytics setup Address any bugs or access issues that arise This white-glove support ensures that no detail is overlooked, and it reduces the chance of miscommunication or missed steps—common risks in DIY transactions. For buyers, this means less stress and more clarity during a critical ownership phase.
Free Escrow Service: Built-In Protection for Your Funds To keep transactions secure, Motion Invest provides a free escrow service as part of the post-sale process. Funds are held by Motion Invest until all terms in the purchase agreement are satisfied and the buyer confirms a successful transfer such as:
All assets (domain, website files, access credentials) are delivered The buyer confirms successful receipt The inspection window has passed without issues This setup mirrors the best practices used by larger platforms like Empire Flippers, offering an added layer of safety. It protects both buyer and seller, ensuring no one loses money due to incomplete transfers or bad actors. For first-time buyers, this gives peace of mind and helps build trust in the process.
Monetization Guidance: Light Advice, Big Potential After the transfer is complete, Motion Invest doesn’t just leave you in the dark. They offer basic business advice to help you get started, which may include:
Suggestions for improving affiliate monetization Intro-level SEO strategies to grow traffic Content planning ideas to increase engagement Ad platform setup recommendations (e.g., AdSense) However, it’s important to note that these are introductory suggestions—more like a starting point than a complete roadmap. According to reviews from platforms like Softlist.io, many buyers will still need to do their own deep-dive:
Analyzing monetization models that suit their goals Testing different ad networks (e.g., Ezoic vs. AdSense) Optimizing content for higher affiliate conversions Reinvesting in design, plugins, or page speed In other words, Motion Invest sets the foundation, but the buyer is responsible for building on it. For those willing to take the initiative, this can be a strong launching pad.
Responsiveness of the Support Team Motion Invest’s support team is highly responsive during the migration phase. Users consistently praise the email support and transition team for replying within hours (source ).
While long-term support post-migration is limited, immediate questions about site access, performance, or monetization are answered efficiently.
Fast Response Times During Migration Buyers and sellers alike report that Motion Invest’s team typically responds to emails within a few hours , often faster during business days. This responsiveness ensures that:
Technical issues during the migration (e.g., login errors, DNS misconfigurations) are resolved quickly Important credentials and access permissions are handled securely Buyers don’t feel left in the dark during the handover process This level of attention is particularly beneficial for first-time buyers or less technical users who purchase a site from Motion Invest, offering reassurance that help is just an email away.
Chat Support Availability While most support is handled via email, chat support is also available , giving users another channel for quick questions or follow-ups. This real-time communication option provides added convenience, especially when working through a time-sensitive issue like domain propagation or site downtime.
Clear Escalation Paths for Technical Problems For more complex issues—such as unresolved access problems, major plugin failures, or disputes between buyer and seller—Motion Invest provides clear escalation paths . You’re not left guessing who to contact or what to do next. Instead:
Transition managers can loop in technical team members or senior staff Escalated issues are tracked and resolved systematically Communication remains professional and solution-focused This ensures that even edge-case problems are addressed thoroughly—not swept under the rug.
Joint Calls for High-Value Transactions In cases involving high-value sales (e.g., multiple websites, larger deals), Motion Invest takes additional steps to ensure a smooth experience. One such step includes arranging joint calls between the buyer, seller, and the support team to:
Walk through the final transfer details Clarify monetization transitions or site structure Confirm that all parties are aligned before closing the deal This personal touch adds a layer of transparency and professionalism that builds trust, especially when significant money is involved.
Common Challenges and Limitations While Motion Invest has earned praise for its simplicity, speed, and personalized support, it’s not without its shortcomings. Like any online marketplace, there are trade-offs involved—particularly when working with budget-friendly or beginner-focused platforms. Here are the most common issues that buyers and sellers may encounter during or after the post-sale process:
Third-Party Transfer Delays: Bottlenecks Outside MI’s Control One of the most frequently reported frustrations involves delays in the transfer process , but it’s important to understand that these delays are rarely caused by Motion Invest itself.
Instead, common culprits include:
Domain registrar slowdowns (e.g., GoDaddy, Namecheap holding domains during security checks)Hosting service transitions , especially when buyers use different platforms or encounter setup issuesAd network re-verifications , such as AdSense reviews or policy changes that require manual re-approval While Motion Invest provides responsive support and works closely with both parties to move things along, these third-party systems often have their own timelines that Motion Invest cannot control or expedite. Buyers should factor in a potential delay of several days when preparing for site migration, especially when using external services that require verification.
Thin Content & Basic Design: Expect to Invest in Improvements Because Motion Invest primarily lists starter to mid-level sites, buyers should expect to encounter websites that require additional development post-purchase. For instance, purchasing a content site may require a focused plan on SEO and consistent publishing to maintain or grow traffic. Some site for sale listings may have been built quickly for flipping purposes or may not have been actively managed before listing or may not have been actively managed before listing.
Common issues buyers may face include:
Thin or duplicate content that lacks SEO value (a common challenge among starter content websites available on the platform)Outdated or minimal WordPress themes with poor UX/UIWeak on-page SEO , including poor keyword usage, missing metadata, or unoptimized imagesNo content strategy or regular publishing schedule These issues don’t necessarily make the purchase a bad investment—many buyers have successfully scaled and improved sites acquired through Motion Invest. However, it’s crucial for buyers to go in with realistic expectations and a plan (and budget) for:
Redesigning or modernizing the website Publishing new, original content Improving SEO and site structure Investing in faster hosting or additional plugins If you’re looking for a turnkey, polished business, some Motion Invest listings may fall short of that standard.
Interface Limitations: Simple, But Lacks Advanced Features The Motion Invest marketplace excels at keeping things straightforward—but that simplicity comes with a few trade-offs when it comes to the platform’s user interface and feature set. Here are some limitations frequently mentioned by users:
No advanced dashboards or analytics : You won’t find built-in tools for real-time traffic monitoring, detailed revenue charts, or trend projections.No real-time communication tools : There’s no integrated chat or message center to talk directly with sellers or buyers. All communication is handled manually via email, which can slow things down or lead to miscommunication.Lack of escrow milestones or transaction tracking : Unlike some competitors that break the escrow process into detailed steps with visual progress indicators, Motion Invest handles everything in the background. This keeps things simple but also makes it harder for users to track their status in real-time. While these limitations aren’t necessarily deal-breakers—especially for those seeking a human-first experience—they may frustrate more advanced users who are used to data-rich, interactive platforms like Empire Flippers or Acquire.com.
Real Metrics and Buyer/Seller Outcomes This section highlights key performance statistics that reflect Motion Invest’s efficiency, speed, and reliability in delivering successful website transactions for both buyers and sellers.
Metric Value Average transfer time 5 days Funds released to sellers Within 7 days of sale completion Sites sold at listed price 85% (6 out of 7) within 2 hoursAffiliate link updates Up to 20 pages free
Final Verdict: Is Motion Invest the Right Fit for You? Motion Invest delivers above-average post-sale support , making it an excellent choice for those using Motion Invest for buying established digital assets especially for newcomers to buying or selling online businesses. Their migration assistance, fast payouts, and moderated communications provide a smooth and reliable experience.
However, it’s best suited for:
Buyers comfortable with improving starter sites Sellers okay with slightly lower multiples in exchange for faster sales Individuals valuing hands-on support over high-tech dashboards If you’re looking for enterprise-level post-sale services, platforms like Empire Flippers may be more aligned. But if you want a transparent, fast-moving transaction with real human support, Motion Invest offers great value as a website broker that combines human support with a lean transaction model.
Want to grow the value of your online business before selling? Visit Softlist.io for trusted resources, expert tools, and actionable insights to help you boost your digital property’s appeal in today’s competitive market.
FAQs Is Motion Invest legit? Yes, Motion Invest is a legitimate and trusted marketplace for buying and selling starter to mid-level websites. It stands out for its transparent process, verified site listings, hands-on post-sale support, and built-in escrow protection to ensure secure transactions for both parties.
How does Motion Invest help with post-sale website transfers? Motion Invest offers a fully-managed transfer service where their technical team handles domain transfers, DNS updates, WordPress setup, affiliate link updates, and analytics integration. This hands-off process is ideal for non-technical users and ensures a smooth transition.
What support does Motion Invest provide to sellers after a sale? Sellers looking to sell benefit from hands-free transfers, strategic listing adjustments, persistent promotion even during traffic dips, and fast payouts typically within 7 days of sale completion. The platform also helps with minor roadblocks and communicates regularly during any delays.
What happens if there are delays during the site transfer process? While Motion Invest is responsive and efficient, delays can occur due to third-party platforms such as domain registrars or hosting providers. Motion Invest does not cause these delays, but its team keeps both parties updated and helps resolve issues promptly.
Is Motion Invest better suited for beginners or experienced investors? Motion Invest is ideal for beginners and intermediate buyers looking for a simplified buying experience with guided support. Experienced investors may prefer platforms with advanced analytics and dashboards, but many still use Motion Invest for its speed and human-centered service.
