Communication is key for any business, no matter the size or industry. Whether you need to connect with your customers, partners, or employees, you need a reliable and professional phone system that suits your needs and budget.
There are many types of business phone systems to choose from. One option, a virtual phone system, has simplified managing calls for many businesses.
800.com specializes in providing a phone number service for businesses with toll-free numbers and vanity phone numbers that increase brand recognition and a powerful virtual phone system with every plan.
800.com Overview
800.com is a business phone number service that offers toll-free phone numbers, vanity phone numbers, and a free virtual phone system with any plan.
Toll-free numbers are numbers that start with either an 800, 888, 877, 866, 855, 844, or 833 prefix and provide free calls from to incoming callers in the United States, Canada, or the Caribbean.
A vanity phone number is a phone number that spells out a word or phrase related to your business, like 1-800-FLOWERS or 1-800-DENTIST.
A virtual phone system is a service that lets you manage your calls from any device, such as your smartphone, tablet, or computer, using the internet.
Who is 800.com best for?
800.com is a phone number service ideal for businesses that:
- Need multiple phone numbers: Manage and organize phone numbers for multiple departments, locations, or marketing campaigns.
- Are always on the go or have a remote or hybrid workforce: Forward calls to your cell phone, landline, or work phone and access the phone system through any internet-enabled device from anywhere.
- Want to send SMS marketing campaigns: Send automated messages, announce sales and alerts, and track the results of your SMS campaigns.
- Need to track advertising spend holistically: Track campaign traffic, collect valuable leads, and gain insights into call trends and customer behavior.
- Want to increase brand recognition: A custom vanity phone number can make your brand more memorable and easily recognizable to your target audience with this phone number service.
What makes this phone number service stand out?
800.com sets itself apart from other virtual phone system providers with the phone number service’s unique features, including:
- Advanced call routing
- Not just standard call forwarding, but simultaneous and sequential call routing as well
- Dynamic number insertion
- Auto-SMS and scheduled messaging
We’ll look at these features and the benefits they can bring to your business next.
Features and Benefits of 800.com
Vanity Phone Numbers
Make your business more memorable and visible with a vanity phone number that spells out your brand name or relevant keyword.
Wide Selection of Toll-Free Numbers
Browse and search for a good phone number service through a variety of toll-free numbers to find the perfect one for your business. You can choose from the following prefixes: 800, 888, 877, 866, 855, 844, or 833.
Call Forwarding and Routing
Never miss a call, and make sure that the right person or department handles your calls choose from three types of call forwarding: standard, simultaneous, and sequential.
- Standard: Forward your calls to one device or number at a time.
- Simultaneous: Ring multiple devices or numbers, and the first to answer gets the call.
- Sequential: Ring devices or numbers in a specific order, and the call goes to the next one if the previous one is busy or unanswered.
Call Tracking and Call Analytics
Spot trends and opportunities with this phone number service by analyzing call data based on factors such as geography, call duration, and keyword spotting. Track the effectiveness of your marketing campaigns by using unique tracking numbers on different campaigns and analyzing call data.
Call Recording and Call Transcription
Record incoming calls for quality assurance, training purposes, or legal compliance. Automatically transcribe recorded calls for easy reference, search, and analysis.
Business Texting
Schedule the messaging for your SMS campaigns and send automatic replies from the 800.com web interface. Automating your business texting through a phone number service can free up time, increase engagement and response rates, and boost customer loyalty and retention.
Dynamic Number Insertion
Answer unique phone numbers on your website or in your advertising campaigns to track and analyze call conversions.
API Access
Access the 800.com API to integrate your phone system with your applications or platforms. Use the API to customize your phone systems functionality by adding new features and workflows that work with your existing tools.
Easy to Use Interface
Manage your phone system from anywhere with an internet connection. Use the phone number service’s web interface from your phone, tablet, or laptop to configure and access any of the features above quickly and easily.
800.com Plans and Pricing
800.com offers three plans to suit different business needs and budgets. Each plan includes all the features we just listed and a 30-day money-back guarantee. Here are the details and benefits of each plan:
Pro Plan
- Yearly Cost: $127 /month
- Monthly Cost: $149 /month
- Features:
- Unlimited seats
- 5,000 minutes
- 5 toll-free numbers
This plan suits businesses requiring unlimited user access, substantial monthly minutes, and a diversified toll-free number portfolio. Whether you’re managing a large team, conducting extensive outreach, or running multiple campaigns concurrently, this plan ensures your communication infrastructure scales effortlessly with this phone number service.
Unlimited Plan
- Yearly Cost: $49 /month
- Monthly Cost: $59 /month
- Features:
- Unlimited minutes
- 1 toll-free number
The Unlimited Plan of this phone number service caters to businesses seeking flexibility and scalability without the constraints of minute limitations. It’s ideal for small to medium-sized businesses with study communication requirements.
Personal Plan
- Yearly Cost: $19 /month
- Monthly Cost: $23 /month
- Features:
- 1,000 minutes
- 1 toll-free number
Smaller businesses or solo entrepreneurs looking for a cost-effective yet comprehensive communication solution will find that the Personal Plan fits the bill. With a focus on providing ample minutes and a toll-free number for enhanced accessibility, this plan is perfect for those taking their first steps into virtual communication.
Steps to Signing Up at 800.com
Signing up for a plan at 800.com is easy and fast. You can get started in four simple steps.
Choose the right phrase or number for your vanity phone number
If you’re interested in getting a vanity phone number, 800.com offers a variety of options to choose from. In this phone number service, you can choose a phrase that spells out your brand name, a relevant keyword, or even your name. When choosing a vanity phone number, it’s important to keep the following tips in mind:
- Make sure the number is easy to remember and pronounce.
- Avoid using numbers that are like other businesses in your industry.
- Consider using a keyword that applies to your business and that potential customers are likely to search for.
Use the 800.com vanity phone number form to find your number
Once you have a list of memorable keywords, phrases, or numbers to try, enter them into the 800.com search form, and it will return a list of matches and close matches in any of the seven toll-free prefixes. If it’s not available, you can try a different phrase or number or choose a standard toll-free number.
Choose the plan that fits your business
After you’ve selected your vanity or toll-free phone number, you can choose the best plan to put that number to use.
- Pro: Best for businesses that need multiple phone numbers for marketing, call tracking, or other reasons.
- Unlimited: Best for businesses that get a lot of phone calls and need unlimited minutes.
- Personal: Best for solo entrepreneurs or smaller businesses just starting out
Start using your virtual phone system
Once you’ve chosen a plan in this phone number service, check out and start using your virtual phone system right away.
- Route calls from your new number to your landline(s) or cell phone(s).
- Create extensions and voicemail boxes.
- Record personalized greetings.
- Start tracking your calls.
Final Thoughts
800.com is a powerful and versatile virtual phone system that can help solo entrepreneurs or small to mid-size businesses improve their communication, customer service, and marketing efforts. It has three business phone plans to suit different business needs and budgets, and each comes with the same full-featured virtual phone system and a 30-day money-back guarantee.
What is a virtual phone system?
A virtual phone system, also known as a cloud-based phone system, is a communication solution that allows businesses to manage their phone calls and other communication channels through the Internet. With a virtual phone system, you can make and receive calls with this phone number service from anywhere using your computer, smartphone, or other devices connected to the internet.
What is a vanity phone number?
A vanity phone number is a customized phone number that spells out a word or phrase using alphanumeric characters. For example, 1-800-FLOWERS or 1-800-PET-MEDS. Vanity numbers are memorable and can help businesses create a strong brand identity and enhance their marketing efforts.
Can I use an existing phone number with 800.com?
Yes, you can transfer your existing toll-free number to your 800.com account. To switch:
1. Sign up for the 800.com service.
2. Go to “Numbers” and click “Port Number” in the dashboard.
3. Follow the porting directions.
4. Porting will take around two weeks.
How soon can I use a number I get from 800.com?
Vanity numbers take three to five days to activate. A random toll-free number takes one to two hours to activate. Once activated, you can start using your new phone number immediately within this phone number service.
What features come with each 800.com plan?
Each 800.com comes with the following features:
– Vanity phone numbers
– Wide selection of toll-free numbers
– Call forwarding and routing (Standard, simultaneous, and sequential)
– Call tracking
– Call analytics
– Call recording
– Call transcription
– Business texting
– Dynamic number insertion
– API Access
– Easy-to-use interface
– 30-day money-back guarantee
Can I have multiple numbers in my 800.com account?
Yes, with any 800.com plan, you can add extra numbers to your account. Log in, purchase additional numbers as needed, and manage multiple phone numbers from a single account, making this phone number service a convenient solution for businesses with multiple locations or departments.
